Privacy policy

By accessing and using this website, the user acknowledges having read, understood and accepted these terms and conditions. The Nursing Care website does not automatically collect any type of personal information from users who are not registered, allowing visitors to browse anonymously. However, within the scope of this Privacy Policy, the provision of personal data implies knowledge and acceptance of the conditions contained herein, and its careful reading is recommended.

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by Nursing Care. Any hyperlinks to external websites are not covered by this privacy statement and are not the responsibility of Nursing Care.

In accordance with the General Data Protection Regulation (Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016), this Privacy Policy governs the possible collection and processing — including consent — of personal data collected or provided by users on any part of the site (www.nursingcare.pt), as well as the exercise of their rights regarding such data.

I – Personal Data

For the purposes of Articles 2 and 4 of the General Data Protection Regulation, personal data means any information, of any nature and regardless of its format, including sound and image, relating to an identified or identifiable natural person.
An identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.
Whenever sensitive data are provided, either in compliance with a legal obligation or voluntarily by the user, it is assumed that explicit, free and unequivocal consent has been given for the processing of that information for the purposes for which it was provided.

II – Data Controller

Pursuant to Article 4(7) of the GDPR, the entity responsible for the collection and processing of personal data is Nursing Care, headquartered at Rua da Gaiata, 14 | 2475-112 Benedita, which determines what data are collected, for what purposes and by what means they are processed.
For any questions regarding data processing, please contact: info@nursingcare.pt

III – Types of Personal Data Collected, Purposes and Processing

Within the scope of its activities, Nursing Care collects and processes personal data necessary for order management, customer communication, handling of information requests and complaints, statistical analysis, as well as for direct marketing purposes.
The data processed include: name, addresses, country, telephone number, tax identification number, email address, date of birth and various personal interests.

The personal data collected are processed by automated or non-automated means, in strict compliance with the GDPR, and stored in a specific database created for this purpose. Their security and confidentiality are guaranteed through appropriate technical and organisational measures to prevent loss, alteration, destruction, misuse, unauthorised access or any other form of unlawful processing.

By filling in any of the forms available on our website for the above purposes, it is understood that the user gives conscious, express and unequivocal consent for the activation, use and subsequent processing of the personal data provided.

It is the customer’s responsibility to provide and maintain correct, up-to-date and complete information when registering, as well as to protect their password and login credentials. The data subject is solely responsible for the protection, backup and proper functioning of the equipment used to access this website.

IV – Purposes of Personal Data Processing

The processing of personal data is intended for the management and processing of orders, communication with customers for various purposes including marketing campaigns, handling of requests and possible complaints.
Nursing Care may periodically use the contact details provided to send information considered relevant; the data subject may, at any time, opt out of receiving such communications, in accordance with Article 17 of the GDPR.
Data are also collected exclusively for Nursing Care’s marketing activities, for compiling aggregated statistics, metrics and insights on general trends, with the aim of improving and optimising advertising campaigns and for other promotional, marketing and analytical purposes.

V – Data Retention Period

The retention period of personal data varies according to the purpose for which the information is processed and in compliance with applicable legal obligations.
In the absence of a specific legal requirement, data will be stored only for the minimum period necessary for the purposes that motivated their collection or subsequent processing, after which they will be deleted.
The data subject may, at any time, pursuant to Article 17 of the GDPR, exercise their right to have their data erased from Nursing Care’s database by sending a request to info@nursingcare.pt.

VI – Access, Updating, Rectification, Objection, Limitation, Deletion and Portability of Personal Data

Under Chapter III of the GDPR, any request for access, updating, rectification, objection, limitation, deletion, portability or exemption from automated decision-making regarding your personal data may be made by contacting Nursing Care directly or by sending an email to info@nursingcare.pt, with the subject line: “Modification, Objection, Deletion or Portability of Personal Data”.

VII – Objection to Receiving Marketing Communications

Nursing Care may carry out communication, promotional and marketing actions, except where the data subject objects at the time of data collection.
If you have given consent and later no longer wish to receive such communications, you may object at any time to the use of your data for marketing purposes and to the sending of informational communications, by emailing info@nursingcare.pt with the subject line: “Objection to Receiving Marketing Communications”.

VIII – Disclosure of Data to Other Entities (Third Parties and Subcontractors)

Nursing Care does not share users’ personal data with third parties. Should this occur, it will only be done with entities with which there is a contractual relationship that ensures confidential processing of such data, in accordance with Nursing Care’s privacy policy.
Nursing Care may disclose your personal data to third parties only if:
a) the transmission is carried out to comply with a legal obligation, a decision of the National Data Protection Commission, or a court order; or
b) the communication is made to protect the vital interests of the data subject or another legitimate purpose provided by law.

Any subcontractor engaged by Nursing Care will process personal data on behalf of and under the instructions of Nursing Care, and is obliged to adopt the necessary technical and organisational measures to protect the data against accidental or unlawful destruction, accidental loss, alteration, disclosure or unauthorised access, and against any other form of unlawful processing, as required by the GDPR.
In all cases, Nursing Care remains responsible for the personal data collected.

IX – Cookies

Cookies are data files that a website sends to your computer while you are visiting it. These files contain information that allows the website to remember important data to make the use of the site more efficient and personalised.
Cookies are used solely to count visits to the website and do not identify the user, nor do they store or collect personal information.
All users browsing our website automatically accept the use of cookies, which can be managed by the user through their browser settings.

X – Changes to the Privacy Policy

Nursing Care reserves the right to amend, in whole or in part, this Privacy Policy at any time without prior notice, without prejudice to the legal rights of data subjects.
All content on this website, including texts, images and other information, is the exclusive property of Nursing Care and is protected under current legislation governing intellectual property rights.
Any copying, reproduction, disclosure, modification or use, whether commercial or non-commercial, of any content from this website is not permitted.
Nursing Care reserves the right to take legal action against any unauthorised use of the contents of this website.

For further information or clarification, please contact Nursing Care by email at info@nursingcare.pt or by phone at +351 262 921 393.